TUI Group
About the Role:
Join TUI as a Retail Apprentice Travel Advisor in Ashton-Under-Lyne and gain valuable experience in the travel industry. This two-year apprenticeship scheme will develop your expertise in recommending and selling holidays, cruises, UK breaks and other travel products, placing the customer at the heart of the business.
Key Responsibilities:
- Inspire customers and colleagues with passion.
- Exceed sales and objectives (Smashing your Targets).
- Embrace change and adapt to customer-facing roles (both in-store and virtually).
- Resolve customer questions and complaints effectively with support from colleagues.
- Utilize various systems to enhance knowledge, skills, and adapt to changing technologies.
- Complete practical and written assignments through an online learning platform.
- Achieve a Level 3 Travel Consultant qualification with guidance from a dedicated learning coach.
Skills and Expertise:
- Passion for travel and customer service.
- Excellent communication and interpersonal skills.
- Strong sales aptitude.
- Proficiency in using relevant travel industry systems.
- Ability to work flexible hours, including weekends, bank holidays, and evenings.
Job Facilities/Benefits:
- Competitive salary of 6.92 per hour.
- Commission scheme for exceeding targets.
- Fantastic holiday benefits, discounts, and special offers.
- Ability to purchase additional TUI time off.
- Health and Wellbeing program (Financial, Health, Social, Community, and Career).
- Investment in development and career progression.
- Pension scheme and life assurance.
Why Join Us:
TUI is an inclusive company with a culture of care. Enjoy fantastic opportunities for growth, development, and working with a company known for providing unforgettable holiday experiences.