Cygnet
About the Role:
Cygnet Hospital Ealing seeks a friendly and experienced Weekend Receptionist to join their team, working one shift per week on Sundays. This role is crucial for ensuring smooth operations in the reception area, providing excellent customer service and visitor management.
Key Responsibilities:
- Provide a professional, welcoming reception experience to visitors.
- Greet visitors and notify the appropriate staff member of their arrival.
- Ensure visitors sign in and out, and patients leaving/returning are recorded.
- Answer and transfer calls, taking messages as needed.
- Sort and distribute mail, assisting with general office duties.
- Maintain a clean and tidy reception area.
- Promote site safety and security, ensuring staff compliance with protocols.
Skills and Expertise:
- At least 1 year of experience as a Receptionist.
- Excellent communication and customer care skills.
- Organized, helpful, and adept at multitasking.
- Computer literacy (Windows/Word/Excel/Outlook or equivalent).
- Knowledge of telephone systems.
- Polite, friendly, and approachable demeanor.
- GCSE Maths and English.
- Diligent, accurate, and understanding of confidentiality.
Why Join Us:
Cygnet Hospital Ealing offers a welcoming environment, providing personalized treatment for female service users. The hospital values career progression opportunities, expert supervision, and support. The opportunity to be part of a team focused on patient care, combined with excellent employee benefits, makes this a rewarding role.